Troubleshooting & support - FAQ

Don’t have a WFP Code (for Membership accounts)?

• Contact your Permanent Representation focal point. If you don't know your focal point, email WFPSecretarytotheEB@wfp.org

Password issue (for non-WFP staff accounts)?

• Use “Forgot password” or “Use one-time login password” procedure. 

Registered for a meeting?

• Ensure you’ve communicated your attendance with the Secretariat. Confirm you’re logged in and on the meeting page you need to join. 

Technical issues or feedback?

• If you are logged on you can use the feedback button on the right margin, otherwise you can email wfpsecretarytotheeb@wfp.org